As all our orders are custom orders. ALL SALES ARE FINAL. Damage that is apparent upon delivery must be noted on the freight carrier delivery receipt.
ALL CLAIMS MUST BE REPORTED AT ONCE. You must keep all packaging material to file a claim. Please understand that in all cases no allowance can be made if a claim is not filed immediately. Please call our customer service team at (916) 400-4360 or email firstname.lastname@example.org for all damage returns.
NO UNAUTHORIZED RETURNS – NO EXCEPTIONS.